Returns Policy

Last updated: 3 October 2026

Quality guaranteed

If a piece arrives damaged, faulty or not as described, tell us within 7 days with a photo. We'll replace it, swap it or refund it, and we cover the return postage. That's the law, and it's also the point.

Changed your mind?

A Wild Card is a surprise: the brand, colour and style inside are the gamble you took, and "I hoped for Tommy and got Nautica" isn't a fault. You can still send it back within 14 days if all pieces come back together, unworn and unwashed with the certification card, and you pay the tracked return postage. We refund the box price, not the original delivery.

Returnable

• Damaged or faulty on arrival
• Wrong size sent
• Not the hand or piece count you paid for
• Whole box back within 14 days, unworn, your postage

Not a fault

• Didn't like the brand or colour
• Light vintage wear that's on the card
• Worn, washed or missing pieces
• Partial returns — the box comes back whole

How to start a return

1. Email returns@luckycorner.com.au with your order number (and a photo if something's wrong).
2. We reply within one working day with the return address and form — and a pre-paid label if it's a fault.
3. Refund is issued within 5 working days of the parcel arriving with us.

Your rights

Nothing here limits your rights under Australian Consumer Law.